Mary & John Transportation LLC - Terms and Conditions for Ride Trips

1. Booking and Reservations
   1.1. All ride requests must be scheduled in advance through our website, phone, or email.
   1.2. Ride confirmations are subject to availability. We reserve the right to decline or reschedule trips as necessary.
   1.3. Clients must provide accurate pickup and drop-off details at the time of booking. Any changes should be communicated promptly.
2. Cancellations and No-Shows
   2.1. Cancellations must be made at least 24 hours before the scheduled pickup time to avoid a cancellation fee.
   2.2. Last-minute cancellations will be subject to a fee.
   2.3. No-shows (failure to be at the designated pickup location within 10 minutes of the scheduled time) may result in trip cancellation without a refund.
   2.4. A cancellation fee of $50 will be applied.
3. Payment and Fees
   3.1. Payment must be made prior to or at the time of service unless other arrangements have been approved.
   3.2. Additional charges may apply for extra stops, wait times, or special requests.
   3.3. Any unpaid balances may result in suspension of services until payment is received.
4. Passenger Conduct
   4.1. Passengers must wear seat belts at all times.
   4.2. No smoking, alcohol, or illegal substances are allowed in the vehicle.
   4.3. Any damage caused by passengers will be the responsibility of the client and may result in additional charges.
   4.4. Disruptive or inappropriate behavior may lead to immediate termination of the ride without a refund.
5. Service Delays and Liability
   5.1. We strive to be punctual, but we are not responsible for delays due to traffic, weather, road conditions, or unforeseen circumstances.
   5.2. We are not liable for missed appointments, flights, or other scheduled events due to delays beyond our control.
   5.3. Passengers must ensure they allow sufficient time for their trips, including possible delays.
6. Special Assistance and Medical Needs
   6.1. We provide non-emergency transportation services. If a passenger requires medical assistance, they must be accompanied by a caregiver.
   6.2. Passengers needing wheelchair-accessible transportation should notify us at the time of booking.
7. Lost and Found
   7.1. Mary & John Transportation LLC is not responsible for items left in our vehicles.
   7.2. Lost items, if found, may be claimed within 30 days.
8. Privacy Policy
   8.1. Any personal information provided for booking purposes will be kept confidential and used only for service-related communications.
   8.2. We do not sell or share client information with third parties.
9. Amendments to Terms
   9.1. Mary & John Transportation LLC reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website.

By booking a ride with Mary & John Transportation LLC, you agree to these Terms and Conditions. If you have any questions, please contact us at 716-939-8295 or maryjohntrans8@gmail.com.